We are committed to provide excellent services in our ﬁeld of expertise to the best satisfaction of customers. We are determined to establish & review Quality Objectives & Systems for its continuing suitability & for continual improvement of the Quality Management System, with the aim of enhancing customer satisfaction.
KSK Group believes in working together with clients and suppliers to achieve this policy, and in continually striving for improvements in all areas of its business. To achieve these goals, all company locations shall adhere the following principles:
Conformance with our clients’ requirements at all times, ensuring that we fully identify and conform to the needs of our clients.
We will comply with applicable laws, regulations and policies as a license to operate for our employees, contractors, suppliers and partners.
Looking at our business processes, identifying the potential for errors and taking the necessary action to eliminate them.
Ensuring that everyone in the organization understands how to do their job and does it right ﬁrst time.
We will constantly review and improve our services to ensure tasks are completed in the most cost-eﬀective and timely manner for the beneﬁt of all our clients.
We will ensure that all our personnel understand and fully implement our Company’s policies and objectives and are able to perform their duties eﬀectively through an on-going training and development program.
We aim to develop leaders, to train, encourage & motivate people throughout the organization by Quality Management System through communication & understanding of the Quality Policy at all levels, to achieve Quality Excellence.
We will focus on Customer and Quality, by providing Quality Services to our clients and ensure customer satisfaction.